Research

Online Classroom Development

Research for a project at the Illinois Institute of Technology (www.iit.edu) to create an online classroom for a Technical Communication program being offered online as part of a larger learning management system. After conducting background primary and secondary research on useful features for an online classroom, I created and presented the wireframes and supporting analysis to the Program Chair and a faculty member. View excerpt

Adobe InDesign as a Tool for Usability Experts

For a usability engineer, or anyone working in the technical communications industry, writing well-designed documents and reports is an essential part of success. Presenting findings and recommendations to clients is another important step to make a good impression that has a big impact on your job. In a team of four researchers, we created a tutorial with an aim to simplify these two steps by using Adobe InDesign for both writing reports and presenting them by merging them into one. Since Adobe InDesign gives greater control over layout and provides a more efficient way to manage projects, we tested our findings in formal usability lab and modified the tutorial accordingly. The tutorial was designed by Julia Lee-Kim. View excerpt

Online Instruction and Course Development

I have been facilitating web design and development courses online, namely web layout and authoring courses. I have also collaborated in course development on website project management, as well as instructional videos to be presented to students. View sample video